Frequently Asked Questions

Everything you need to know about your beauty journey with Make Waves.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for those who need their products sooner.

Are your products cruelty-free and vegan?

Yes, Make Waves is committed to ethical beauty. All of our products are 100% cruelty-free and formulated without any animal-derived ingredients.

What is your return policy?

We want you to love your glow. If you are not completely satisfied, you can return your items within 30 days of purchase for a full refund, provided the products are at least half-full.

Do you ship internationally?

Currently, we ship to the US, Canada, and the UK. We are working hard to bring Make Waves to beauty lovers worldwide very soon.

How can I track my package?

Once your order ships, you will receive an email with a tracking link. You can also view your order status by logging into your account on our website.

Can I change my order after it has been placed?

To ensure fast delivery, we process orders quickly. Please contact our support team within 1 hour of placement if you need to make changes to your shipping address or items.